Privacy Policy

Last Updated: 2 January 2026

Welcome to genzlabel.com (“Website”, “we”, “our”, “us”). This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information in accordance with applicable laws of India.

By accessing or using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect the following information when you use our services or place an order:

• Full name
• Mobile number
• Email address
• Shipping and billing address
• Order and transaction details

Note: Payment details such as debit/credit card numbers, UPI IDs, or net banking credentials are processed securely by authorized payment gateways. We do not store sensitive payment information.

b) Automatically Collected Information

• IP address
• Browser type and device details
• Pages visited and interaction data
• Cookies and similar tracking technologies

2. Use of Information

We use the collected information for:

• Processing orders and deliveries
• Customer support and communication
• Managing payments and refunds
• Improving website functionality and user experience
• Preventing fraud and unauthorized activities
• Sending promotional or marketing communication (only if permitted by the user)

3. Cookies Policy

Cookies are used to:

• Maintain login sessions
• Store cart information
• Analyze website traffic

You may disable cookies through your browser settings; however, certain features of the Website may not function properly.

4. Disclosure of Information

We do not sell, rent, or trade your personal information.

Information may be shared only with:

• Payment gateway providers
• Courier and logistics partners
• IT and hosting service providers
• Government or legal authorities when required under Indian law

All such parties are bound by confidentiality obligations.

5. Data Security Practices

We follow reasonable security practices as required under the Information Technology Act, 2000 and SPDI Rules, 2011, including:

• Secure servers
• Encrypted communication where applicable
• Restricted access to personal data

Despite our efforts, no digital platform can guarantee complete security.

6. User Rights (India)

As a user, you have the right to:

• Review your personal information
• Request correction or updates
• Withdraw consent (where applicable)

Requests can be made by contacting us using the details provided below.

7. Data Retention

Personal data is retained only for as long as required to fulfill legal and business obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites.

9. Children’s Information

This Website is not intended for individuals below 18 years of age. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

genzlabel.com reserves the right to modify or update this Privacy Policy at any time without prior notice. Changes shall be effective immediately upon posting on this page. Users are advised to review this policy periodically.

11. Grievance Officer & Contact Information

(As required under Indian law)

Website: https://genzlabel.com
Email: support@genzlabel.com